But, even the best thought-out and thoroughly tested business continuity plans should be adaptable to fully address the fast-moving and unknown variables of an outbreak like COVID-19. As a provider of critical infrastructure, the industry should plan for - and be prepared to respond to - many foreseeable hazards, including health emergencies.
Power and utility companies have a strong track record when it comes to preparing for emergencies. Practical steps for responding to the coronavirus crisis
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